Custom software, websites and web apps, AI for calls and chat, workflow automation, servers, devices and SEO, built into the process your business already runs on. Start with a free audit.
Claude
Google Gemini
Next.js
Docker Claude Google Gemini Next.js DockerOne team for the software, the sites, the servers and the AI inside them. Pick the one that hurts; we scope the rest on the free audit.
When off the shelf software does not fit how you work, we build the tool that does. Internal apps, portals, integrations between systems that were never meant to talk, and private AI that answers from your own documents. Built on your infrastructure, documented, and handed over so you own it.
Fast, modern sites that load quickly and are easy to edit, plus the web apps behind them: client portals, booking flows, dashboards and member areas. We design, build, host and keep them running, and we can take over a site someone else started or abandoned.
A voice agent answers your phone around the clock, qualifies the caller, books the appointment and writes the details into your CRM. On the site, an AI chat handles the same questions in text and hands off to a person when it should. See also AI customer support.
The chain from phone call to form to CRM to calendar, running without anyone retyping anything. We map how work moves through your business today, put AI inside the steps that need judgment, and connect the tools you already pay for so records stay in one place.
VPS and cloud infrastructure set up properly: Docker, CI/CD, backups, monitoring and alerts that reach a human when something breaks at night. After launch you can keep us on a support plan for updates, small changes and incident response, instead of hunting for a freelancer each time.
Tablets, kiosks and Android devices set up, locked down and managed as a fleet: check-in screens in a lobby, signage, order terminals, sensors and the automations that tie a room together. We handle provisioning, remote updates and the recovery plan for when a device goes offline.
Classic SEO for Google plus answer engine optimization for ChatGPT, Perplexity and Google AI Overviews. We fix the technical basics, structure your pages and schema so machines can quote them, and write the pages that answer the questions your buyers actually type.
Not sure which one you need? Start with the full service list or the pricing bands, then book the free audit and we will tell you what fits.
IG Digital Lab · 3550 Watt Ave, Suite 408, Sacramento, CA 95821 · (916) 618-0502. On site across Arden-Arcade, Carmichael, Citrus Heights, Rancho Cordova, Roseville, Folsom, Elk Grove and Davis; software, AI and SEO delivered remotely nationwide.
Sites and web apps for local businesses, built here and maintained here.
Servers, networks and devices, with someone who can come to the office.
Local search and AI answers, so nearby buyers find you first.
Custom tools and integrations for teams that outgrew spreadsheets.
Developer disappeared or site down? We can take over your website or help with an emergency website problem.
High-urgency businesses where a missed call or a missing AI citation costs real money.
A missed call is a missed $15-20k case. We answer every call, qualify instantly, and make your firm the one ChatGPT recommends.
Round-the-clock AI intake turns after-hours calls into booked consultations, with a warm transfer to a person whenever the caller asks.
AI handles high-emotion intake calls with empathy, qualifies urgency, and books same-day consults automatically.
Capture every after-hours booking request. AI answers "how much is Botox?" at 11 PM and books the appointment.
Private RAG on your own secure server: patient queries answered instantly, zero data leaving your infrastructure.
Speed-to-lead under 60 seconds: AI qualifies, estimates, and books service calls before the prospect calls a competitor.
Real products we design, build, and ship end-to-end: proof of what we can build for your business.
Our flagship AI receptionist. Answers every inbound call 24/7, qualifies the caller, captures a clean case file, and books the consult, live and generating ROI for real businesses.
Live: FlagshipSelf-help legal document software for immigrants in the US. Family Preparedness Package and more, live and serving real users.
LiveModern AI agents handle a vast spectrum of routine and semi-autonomous tasks. Explore practical use-cases below.
Read incoming emails and classify them by topic, urgency, and request type.
Summarize long email threads and highlight next steps.
Reply to standard emails using templates.
Route emails to the right employee or department.
Extract data from emails into CRM or task trackers.
Process RFQs, commercial proposals, and initial requests.
Monitor SLA in correspondence and remind about deadlines.
Send follow-up emails after calls, meetings, and offers.
Translate emails and adapt the tone of voice.
Check emails for risks, spam, fraud, and suspicious attachments.
Create CRM leads from emails, forms, and messengers.
Fill in client profiles, tags, funnel stages, and comments.
Qualify leads based on rules, budget, industry, and buying intent.
Assign responsible managers and create tasks.
Automatically move deals through pipeline stages.
Suggest the next best step for a deal.
Generate personalized commercial proposals.
Prepare follow-ups for cold and warm leads.
Remind managers about stalled deals.
Calculate revenue forecasts based on the pipeline.
Identify upsell and cross-sell opportunities.
Analyze reasons for lost deals.
Track manager activity and CRM data quality.
Sync data across CRM, email, calendar, and telephony.
Answer standard questions 24/7.
Search for answers in the knowledge base and internal docs.
Classify tickets by topic and priority.
Escalate complex cases to human agents.
Collect missing data from the client.
Open tickets and update statuses.
Post-process chats, summarize dialogues, and write notes.
Analyze client sentiment and detect frustration or churn risk.
Automatically offer compensations, refunds, or retention scenarios.
Monitor quality of operator responses.
Take incoming calls as a voice assistant.
Answer FAQs over the phone.
Record calls and generate transcriptions.
Summarize conversations and create post-call tasks.
Qualify callers and route to the right department.
Book meetings and manage schedules.
Confirm orders, deliveries, and appointments.
Make outbound follow-up and reminder calls.
Collect voice-of-customer insights.
Read PDFs, scans, images, and extract data.
Compare documents and find discrepancies.
Verify invoices, waybills, contracts, and acts.
Fill out forms and enter data into systems.
Prepare reports using templates.
Extract key fields from contracts and invoices.
Monitor contract and license expiration dates.
Identify missing fields and errors in documents.
Automate employee onboarding document packages.
Prepare internal memos, summaries, and briefing notes.
Reconcile invoices, payments, and bank transactions.
Detect anomalies and suspicious operations.
Classify expenses by category.
Prepare budget summaries.
Send reminders for overdue payments.
Process invoices and purchase orders.
Assist with AP/AR processes.
Generate cashflow reports and simple forecasts.
Match payments with orders and contracts.
Support audit preparation.
Generate email campaigns and segment audiences.
Personalize content for different segments.
Create ad copy, headlines, and CTA variations.
Auto-publish posts according to a schedule.
Suggest topics based on demand and client behavior.
Analyze campaign performance.
Generate A/B testing ideas and recommendations.
Collect leads from marketing channels.
Monitor brand mentions.
Create SEO drafts and content plans.
Aggregate data from multiple systems into one dashboard.
Prepare daily/weekly business summaries.
Track KPIs and notify about deviations.
Conduct competitor monitoring.
Perform desk research on markets, clients, and segments.
Find insights in CRM, chats, emails, and analytics.
Build simple demand and capacity forecasts.
Explain why specific metrics changed.
Generate executive summaries for management.
Auto-prepare dashboard notes.
Create and route tasks.
Monitor SOP and checklist execution.
Automate approvals and workflows.
Track deadlines and dependencies.
Manage orders from request to delivery.
Process returns and claims.
Coordinate work across departments.
Verify form completions and statuses.
Automate repetitive back-office processes.
Monitor process quality and find bottlenecks.
Sort resumes and shortlist suitable candidates.
Conduct initial screening.
Schedule interviews.
Send follow-ups and test assignments to candidates.
Assist with new employee onboarding.
Answer standard HR questions.
Monitor onboarding checklist completion.
Maintain internal HR bots for employees.
Search for info in the company knowledge base.
Answer questions about policies, processes, and tools.
Collect meeting notes and action items.
Prepare briefs before calls.
Assist with calendar and scheduling.
Turn long documents into short summaries.
Auto-create tickets from chats.
Suggest the next step in a complex process.
Help new hires get up to speed faster.
Provide contextual assistance right inside CRM/email.
Check compliance and policy adherence.
Monitor call and chat quality.
Assist in procurement and vendor management.
Automate service desk and IT helpdesk.
E-commerce support: orders, statuses, returns.
Logistics and dispatching assistance.
Track renewals and subscriptions.
Automate tender material preparation.
Manage basic workflows in no-code/CRM/ERP systems.
Send proactive alerts when human intervention is needed.
A transparent, predictable process from concept to deployment.
We audit your current revenue leaks (missed calls, slow lead response, AI search invisibility) and scope exactly which AI systems will deliver the fastest, measurable ROI for your business.
Creating UI/UX mockups, defining the RAG pipeline, and planning the server architecture.
Coding the frontend/backend, training and connecting AI agents, and setting up prompt engineering.
Secure deployment to VPS, setting up CI/CD, backups, and handing over the final product with ongoing support.
The three scenarios below are illustrative, not named client results. They describe the kind of outcome projects like these are built to produce, and what we would scope toward on your free audit.
A private AI system on the practice's own server reads thousands of pages of internal documentation and answers routine questions instantly, so staff time goes to the cases that actually need a person. A cost reduction around 40% is the kind of result this setup is scoped to reach.
A voice agent picks up the overflow and after-hours calls that used to reach voicemail, qualifies the caller and books the meeting. When a business is already losing a third of its calls, doubling booked appointments is a realistic target for this kind of build.
Moving an application from per-seat managed services onto a Dockerized VPS with CI/CD, backups and monitoring keeps the same uptime at a fraction of the monthly cost. Savings in the range of 60% are typical when the old stack was priced for scale the business never reached.
Illustrative scenarios, not case studies of named clients. Actual numbers depend on your call volume, data and market, which is what the free audit measures.
We price by scope of work, not by seats or features. Every engagement starts with a free audit, and you get an exact number before anything begins.
One workflow, running end to end.
Several systems made to work as one.
Custom software, built from scratch.
Want to start smaller? FirstReply, our AI receptionist, is $500 setup + $549/mo flat — live in 48 hours, no per-minute overages. Not sure what you need? and we'll scope it.
Book a free 30-minute strategy call. We'll analyze your workflows and show you exactly where AI can save time and money.
30 min · Zoom · Free
Everything you need to know about our process, security, and pricing.
IG Digital Lab builds and runs seven things: custom software, websites and web apps, AI for calls and chat, AI workflow automation, servers and support, devices and smart spaces, and SEO and AEO. Most projects combine two or three of them, because the AI only pays off when the software and the infrastructure under it work too.
Yes. Our office is at 3550 Watt Ave, Suite 408, Sacramento, CA 95821, and we come on site across the Sacramento area for IT support, servers, device setup and project kickoffs. Software, AI and SEO work is delivered remotely, so we take those clients nationwide. See our Sacramento services.
Implementation is priced by scope of work, not by seats. One process runs $2,500-$6,000, connected systems $6,000-$15,000, and full custom builds start at $15,000. After launch, support is $300-500/mo (Care) or $750-1,500/mo (Active); consulting is $150-200/hr. Our AI receptionist FirstReply is a separate product at $500 setup + $549/mo flat. Book a free audit and we will scope your project and give you an exact quote.
Yes, we prioritize security by deploying Private AI models (such as LLaMA or Qwen) directly on your own secure VPS infrastructure. This ensures zero data leakage to public models like OpenAI.
Deployment typically takes between 1 to 4 weeks depending on the complexity of your requirements, including custom CRM integrations and secure infrastructure setup.
Yes, we specialize in CRM integrations. Our AI systems can automatically capture leads, qualify them via chat or voice, and book appointments directly into your calendar via API, fully automated.
An AI voice agent is a 24/7 AI receptionist that answers your phone calls, qualifies callers, handles common questions, and books appointments, even at 2 AM on weekends. Industry data shows that ~35% of calls to small businesses go unanswered. An AI voice agent eliminates that revenue leak entirely. Most clients deploying our voice agents see the setup cost paid back within 30-60 days from recovered bookings alone.
Yes, this is our AI Search Visibility service (Answer-Engine Optimization, or AEO). We structure your brand, content, and schema so that ChatGPT, Perplexity, Google AI Overviews, and similar AI tools cite and recommend your business when prospects ask relevant questions. Important context: only about 12% of AI-cited URLs overlap with Google's traditional top-10 results, so AEO is a genuinely separate surface. Most of your competitors haven't invested in it yet. That's the opportunity window. Learn more about our AEO service.
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