IG Digital draws on the decade of experience in technology and business consulting amassed by our parent company IG Group. We provide short, high return consulting engagements, strategic insight and planning, product and service procurement management, project and programme delivery and oversight, and retained advisory services.
Digital customer experience plan
This 5-10 day consulting approach quickly identifies where your business currently stands, where the potential gaps lie, and how to move your business forward in the short, medium and longer terms. We look at technology, channel use, organisational ownership and strategic goals, and turn those into a set of actionable steps to take control of your digital customer engagement transformation.
For many organisations, the key inhibitor to digital transformation is getting customers to change how they interact with you. Making change happen depends on taking account of their needs, but also tailoring change in a way that guides rather than alienates. Our Customer-centric change methodology approaches the planning and delivery of a digital programme in ways that put your customers needs front and centre.
Vendor selection is no longer enough. With a complexity that spans across your organisation, delivering meaningful digital transformation requires technology, communications, marketing and creative partners. IG Digital draw on a breadth of experience to help find the right mix of partners that will deliver the goods in ways that fit with your organisation and culture.
Managing the complexities of legacy and new technologies that underpin digital transformation requires a new approach to ensure innovation comes with security and managed risk. Our Digital Architecture framework provides a foundation for ensuring that appropriate approaches are taken to deliver change whilst keeping the lights on.
Get in touch
Call 0333 2401530 | Email firstname.lastname@example.org